Carenity Listen
Semantic analysis: Better understand patients’ needs by analysing words they use to describe their health status and their treatment
Ask for quoteMethodology
- Retrospective analysis (5 years history): analysis of discussion forums (anonymous and aggregated data)
- Prospective analysis: creating a new online discussion group, moderated and animated
- Mapping the main topics, conducting semantic analysis of feelings and attitudes, evaluating the number of occurrences and clouds of key words
Examples of topics
- Weak signals detection (adverse events, emerging sanitary crises, ...)
- Real time follow-up of brand awareness
- Identify new services, better suited to meet the needs of patients and their families
- Adapt and improve the dialogue between patients and healthcare professionals
- Understand the obstacles or motivations for the use of a treatment
- Analyse the impact of the disease or treatment on the quality of life of patients and their families
Use Case 1:
Impact of COPD on patient’s quality of life
Client: pharmaceutical company - Respiratory Business Unit
Aim: better understand the impact of COPD and its long term treatment on patients’ quality of life
Target: n=50 patients suffering from COPD
Period: April-May 2015
Aim: better understand the impact of COPD and its long term treatment on patients’ quality of life
Target: n=50 patients suffering from COPD
Period: April-May 2015


Patient, female, 59 years old
"Some aerosols haven’t got any effect on my breathing. Others irritate my throat and my vocal cords (loss of voice), that’s why I don’t use them as prescribed by my doctor."
Patient, male, 64 years old
Use Case 2:
DRAWBACKS and advantages of switching to insulin pump therapy
Client: insulin pump manufacturer
Aim: to measure the patients’ influence in the choice of their therapy and understand the subjective and objective inconveniencies when starting a pump therapy
Target: 100 patients with T1 and T2 diabetes – n=50 patients on insulin pumps + n=50 patients on insulin pens
Period: August-September 2015
Aim: to measure the patients’ influence in the choice of their therapy and understand the subjective and objective inconveniencies when starting a pump therapy
Target: 100 patients with T1 and T2 diabetes – n=50 patients on insulin pumps + n=50 patients on insulin pens
Period: August-September 2015


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